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Patient Information

HELEN KELLER HOSPITAL

Patient Resources

Helen Keller Hospital provides helpful information to support patients throughout their care experience. From preparing for your visit to accessing medical records and understanding your rights, these resources are designed to make your time with us as clear and manageable as possible.

These tools help patients stay informed, manage care and access important information throughout their health care journey.

Additional Information

Need Assistance?

If you have further questions or need assistance, please ask a member of your care team. Hospital operators can also be reached at 256-386-4196 or click here for contact information.

For help with your patient portal, contact 256-265-4443 or patient.portal@helenkeller.com.

Food Services

Patient meal times vary based on the location of your room. Ask a member of your care team for specific meal times.

A vending and snack area is available on the main floor and is open 24 hours a day.

Keller Café

The Keller Café is located on the first floor, main entrance across from the Helen Keller Hospital Gift Shop. 

Weekday Hours:

Breakfast: 6:20 a.m. – 10:15 a.m.
Lunch: 10:45 a.m. – 1:30 p.m. 
Dinner: 4 p.m. – 6 p.m.

Saturday-Sunday:

6:20 a.m – 2 p.m. 

What To Bring For Your Hospital Stay

Bring insurance card(s), a driver’s license, a list of all current medications, personal toiletries and comfortable clothing for overnight stays. Do not bring valuables, jewelry or excessive cash. If necessary, valuables may be stored for safekeeping. The hospital is not responsible for personal items kept in your room, including eyeglasses, dentures and clothing.