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Pay A Bill

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Pay Your Bill Online

Patients can securely pay hospital bills online through HH Health’s digital billing platform. Following your visit, you may receive a text message or email with a link to access your bill online. Online bill pay allows you to:

  • View electronic billing statements
  • Make secure payments
  • Set up payment plans when available
  • Manage balances at your convenience

Need Help With Your Bill?

If you have questions about your bill or available payment options, our billing team is here to help.

By Phone

HH Health Billing representatives are available during normal business hours to assist with questions or take payments over the phone.

Hours:
Monday – Friday
8 a.m. – 5 p.m.

Phone:
256-801-2508

In Person

You may pay your bill in person at the Helen Keller Hospital Business Office.

Access Directions and Parking

Hours:
Monday – Friday
8 a.m. – 4:30 p.m.

Phone:
256-386-4002

By Mail

Helen Keller Hospital
Attn: Business Office
130 South Montgomery Ave.
Sheffield, AL 35660

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Financial Assistance

Financial assistance may be available to eligible patients who need help managing the cost of care. Helen Keller Hospital offers a Financial Assistance Program based on income and eligibility guidelines.