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Locations

Helen Keller Hospital – Medical Records

Location

Contact

Hours

Monday – Friday: 8 a.m. – 4:30 p.m.

About Us

Physician offices or other health care providers may request a copy of medical records by faxing the request on office letterhead to 256- 386-4687.

Patients may also request a copy of medical records by mail or in person. Patients (or legal representatives) will be required to complete required forms and submit them with a copy of a valid photo ID. Please click on the forms below to print a downloadable version. Forms are also available in the Medical Records office.

Once Medical Records receives a request, it takes five to seven business days to process paper copies, three business days to process electronic copies and 30 days to process records currently stored on microfilm.

To speak with someone about your request, call 256- 386-4493.