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Patients & Visitors

at HH Health

Patients & Visitors

At HH Health, we are committed to providing compassionate care and a supportive experience for every patient and visitor across our region. Whether you are preparing for a hospital stay, visiting a loved one or accessing medical records, our goal is to make your experience clear, comfortable and informed.

Below you’ll find helpful information about visiting guidelines, financial assistance, medical records, patient rights and additional services available throughout our hospitals and clinics.

Preparing for Your Visit

Whether you’re coming for a scheduled appointment, procedure or hospital stay, preparation helps ensure a smooth experience.

Patients are encouraged to:
  • Bring insurance cards and photo ID
  • Bring a list of current medications
  • Arrive early for registration when requested
  • Review any pre-visit instructions from their provider

Financial Information

Understanding your hospital bill and insurance coverage is important. HH Health provides resources to help patients:

If you have billing questions, our patient account representatives are available to assist you.

Medical Records

Patients have the right to access their medical records. Requests may be submitted through the appropriate hospital Medical Records (Health Information Management) department.

You can learn how to:

Patient Rights & Responsibilities

HH Health is dedicated to protecting the dignity, privacy and rights of every patient.

VIEW PATIENT RIGHTS

Patient Information by Facility

Visiting A Loved One

HH Health supports patient-centered care that welcomes and encourages the involvement of family and friends.

Visiting hours and guidelines may vary by campus and department. For the most up-to-date policies, including ICU and specialty unit visitation, please click your hospital name below:

Amenities & Support Services

We offer additional services designed to support patients and visitors during their time with us, which may include:

*Availability may vary by location.